Job Description

Salary: $80000 - $85000 / year

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Senior Event Planner is responsible for overseeing the planning, coordination, and execution of events hosted at the venue. This role serves as a lead planner, managing complex and high-profile events while acting as a key liaison between clients, internal departments, and external vendors. The Senior Event Planner also supports team development, ensures operational excellence, and upholds the venue’s service and brand standards.

Key Responsibilities:

Event Planning & Execution

• Manage all phases of event planning from initial inquiry through post-event follow-up
• Lead planning for large-scale, high-revenue, and complex events
• Develop detailed event timelines, floor plans, BEOs, Run of Shows and Catering Proposals
• Conduct client site visits, planning meetings, and final walk-throughs
• Oversee on-site event execution to ensure flawless delivery and guest satisfaction

Client & Vendor Management

• Serve as primary point of contact for assigned clients
• Build strong client relationships and provide expert guidance throughout the planning process
• Coordinate with vendors including catering, multimedia, décor, rentals, and entertainment
• Negotiate vendor needs within venue guidelines and budgets

Team Leadership & Collaboration

• Act as a mentor and resource for junior planners and coordinators
• Assist with training, onboarding, and best-practice development
• Collaborate with operations, culinary, and facilities teams to ensure alignment
• Provide on-site leadership during events and assist with staffing oversight

Operational & Financial Oversight

• Ensure events comply with venue policies, safety regulations, and local codes
• Monitor event budgets and final billing
• Identify opportunities for upselling and enhancing the guest experience
• Participate in process improvement and workflow optimization

Qualifications

• 5+ years of event planning experience, preferably in a venue, hotel, or hospitality environment
• Proven experience managing complex events and multiple priorities simultaneously
• Strong leadership, communication, and organizational skills
• High attention to detail with a proactive, solution-oriented mindset
• Proficiency in event management software, CRM systems, and Microsoft Office
• Ability to work evenings, weekends, and holidays as required by event schedules

  Preferred Qualifications

• Bachelor’s degree in Hospitality, Event Management, or related field
• Experience in a conference center, catering hall, or multi-space venue
• Knowledge of BEOs, floor plans, and operational logistics

Apply to Rapport today!

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis. 

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical 
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Req ID: 1578626

Rapport a specialized division of FLIK Hospitality Group

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